Shipping & Returns

 

 

SHIPPING AND DELIVERY 

 

We aim to dispatch orders within 2 workings days. At the moment we post orders using Royal Mail 1st Class for UK customers and various couriers to overseas customers. UK customers will typically receive their orders in 2-4 working days, European customers 5-10 working days. Deliveries may take longer to arrive during busy periods, such as Christmas, Bank Holidays and when we are at shows. We appreciate your patience if your order is affected.

 

UK FLAT RATE 1st CLASS SHIPPING  - £3.95

Parcels that go over the max 2kg weight limit for the shipping will need to be sent in two parcels so some increased rates in shipping might occur. This tends to be for bulkier fabrics like sweatshirting, wools and soft furnishings. If you're concerned about the weight of your parcel just send us an email before you place your order and we can look into the rates for you.

UK ORDERS OVER £50

Any order over £50 will be posted free of charge. 

Please note this does not apply to our courier service.

CLICK AND COLLECT FROM STORE

To help our more local customers, we are now able to offer a Click and Collect delivery service to pick up your orders from our shop on Lavender Hill.  This Service is available from Monday to Saturday from 10am-5pm.

At checkout please select the Free Pick Up Delivery method and you will be notified as soon as your order is ready, usually within 2 days. 

 

EUROPE: 

 

GPSR (General Product Safety Regulations) update for our friends in the EU and Northern Ireland. With apologies but with immediate effect we will no longer be able to accept orders from anywhere in the EU and Northern Ireland. Until we are able to fully assess the impact this new legislation will have on the costs and burdens of processing these orders, this is where we are. We will of course keep you up to date on any further news as we navigate the new rules.